Chapter 1
Connectedness
“Communication is merely an exchange of information, but connection is an exchange of our humanity.”
– Sean Stephenson
Use Social Network Analysis (SNA) to identify key connectors
Conduct an SNA Survey to map communication patterns and relationships within your team.
Questions could include:
- “Who do you go to for advice on work-related issues?”
- “Who do you collaborate with the most frequently?”
- “Who do you consider to be the most influential in your team?”
Engage key connectors
Encourage key connectors to take on mentorship roles or lead knowledge-sharing initiatives.
These individuals are well-connected and can effectively facilitate information flow across the team.
Create platforms for knowledge sharing
Hold regular team meetings, monthly newsletters, or bi-weekly briefings to facilitate knowledge sharing from key connectors.
Encourage interactive Q&A sessions during these events further enhances the exchange of knowledge and best practices.
Establish communities of practice
Form interest groups around common themes or roles within the team, such as “Data Analytics” or “Project Management.”
Organize regular meetings for these groups, like lunch-and-learn sessions, workshops, or informal discussions, to encourage idea sharing and collaboration.
Monitor and support communities
Promote these communities within the organization and motivate team members to join and actively participate.
Regularly check in with community leaders to ensure they have the support they need and to address any challenges they might face.
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